Supporter Relations Executive

By 2030, the next generation will enjoy an environment that's getting better: a safer climate, flourishing nature, healthy air, water, food. Everyone who works with us or contributes to achieving our goal is a true Friend of the Earth, whether they donate, sign a petition, run a local group or sit on our Board. Our supporter experience will leave each and every person feeling like the valued change-maker that they are. Our Supporter Relations Team is at the frontline of our commitment to create and develop positive relationships with supporters and activists of Friends of the Earth. Having recently restructured to maximise our engagement of individuals through multiple channels, we are looking for a Supporter Relations Executive to drive and fulfil the key experience goals identified as a key part of our organisational strategy. The Executive is an integral part of our team delivering key and high quality information to our supporters and enquirers. The role encompasses our values, passion and knowledge to give a valued experience to every contact we make Friends of the Earth. As Supporter Relations Executive you will have a good experience of providing information in a Customer Care environment to give friendly, knowledgeable, consistent and efficient communications. This will enable us to lead on relevant and first class experiences for supporters and enquirers while nurturing the passionate and inspiring conversations we have on a daily basis. Along with embedding a culture of treating every contact as a valued part of our campaigns and movement, you will take a proactive approach to improvements in systems and processes to maximize the efficiency of the Executive Team. In return, we offer a competitive range of benefits, a good work/life balance and excellent learning and development opportunities. For more information about us, the role and to apply, please download our application form and click €œApply now€ below. Please note: CVs are not accepted for this role. Diversity and equal opportunities: Friends of the Earth is an equal opportunities employer and we are especially keen to encourage applications from people currently under-represented in the environment movement including: black and minority ethnic people; disabled people; lesbian, gay, bisexual and transgender people; and woman in senior positions. Do contact us as we really do want you to see how you can become part of the Friends of the Earth team.